Completely satisfied with my purchase. Received order quickly and hammock is great quality and comfortable.
Fast shipping, hardwood hanger, beautiful and well-finished hammock -- what more can you ask for? Oh yeah, really comfy -- check.
Seriously comfortable, it's super soft. The shipping was crazy fast to Dartmouth NS, we ordered Wednesday and were the envied of our neighbours by Friday at 12.
Hammock was delivered quickly. Easy to set up. Very comfy.
Absolutely perfect from placing the order to opening it up. Couldn't be happier
Great hammock and it came quick! Love taking naps on it!!
As liaison in earlier email the product is great, it was raining when l arrived. After l had left and the rain stopped my son took down the old one and hung up the new all is good. I will get a picture for U later when we get a suitable day. Thank you.
We love our big Mayan hammock! It is well made and lovely to hang out in with the family. The customer service is absolutely amazing and responsive. Such a great company!! I wish you guys well!! And will certainly recommend to anyone that wants a great hammock.
I sent you some pictures direct that shows utmost Satisfaction.your customer service is excellent. A pleasure to do business with you.
I am very pleased with my hammock chair stand. I was able to assemble it without a problem. Thank you so much !!!!
We love our new hammock. Perfect size, colour and very quick delivery. Awesome!
I purchased the Brazilian hammock as a gift for my husband. The description says "Hammock big enough for two" (up to 450 lbs). It is actually called "BRAZILIAN DOUBLE HAMMOCK". Out combined weights are 295 lbs and with the two of us in it at the highest setting we are dragging on the ground. Also, it is terribly uncomfortable for two people anyway, you cannot lay side by side and read you just roll to the centre. There are multiple settings (drilled holes) in the stand but the hammock is only long enough to reach two of those setting so there is no adjusting it to make it hang higher. I tried to return it and was told to try it the different settings then contact them again if I wasn't happy. When I still wanted to return they said basically, too bad you tried it out because once it's been assembled you can no longer return it!! When I again contacted customer service I received a very rude response that said "hammocks are not designed for use by more than one person at a time" !!!!! Why advertise is as a DOUBLE hammock then???? The customer service rep also said "it wouldn't matter if the hammock was one kilometer wide you would both still roll into the middle because of gravity" What!!!!!!!? Firstly, how rude, secondly, what nonsense! When I wrote back twice to complain to a manager I never received another response. This company and its "feel good" advertising is a shameful!
Thank you. A well thought out piece of functional design. Terrific for this retired guy to rest therein! and a great speedy delivery service as well. Just simply well done. No hesitation in recommending this to others.
The parachute hammock arrived a day earlier than expected
Set up was quite easy with the tree straps
It was and is fun experimenting with hanging height and tree distances (I find myself looking at trees with a whole new perspective now)
Most importantly I found it to be very comfortable and stable, relaxing without fear of falling = dozing in a gentle peacefulness
The staff and support, if needed, is very available with a great web site for hammock education before purchase
I'll be purchasing again from these folks, great job
I do really love my hammock time.
After much online shopping for the most durable hammock material I settled on this. I've only had it a week but I think it will last a long time and I'm pleased.
I love my double rope hammock! It is not only beautiful but so comfortable. I have spent hours already having a glass of wine and reading my book. The service has been excellent, ordering and followup questions were quick and easy.
Thank so much Hammock Universe!
I love it! The colours are gorgeous, it's comfortable for one, and roomy enough for four people. I'm ordering an extra now.
We love the new hammock. Suits our backyard perfectly. We ordered the double Poolside hammock along with the bamboo stand and they look great together. I had no issue with the assembly, not many parts to put together. We had no one issue with the delivery as well, quick and got what we ordered. We'll certainly be passing on where we ordered it from. Good job!
I absolutely LOVE my Brazilian Hammock. Super cozy sleep. It is exactly what I was hoping for. I tuck a pillow under my knees and I sleep soundly and the rocking motion is paradise. Thank you Hammock Universe!!!
Easy to set up and fits two comfortably (though you may need a tiny bit of adjusting to get the right fit...)
I bought it for my wife.She and the family think it awesome! because of that I don,t get to use it much.
Love it super comfy and very quick shipping
Prompt delivery, and great product. Have it set up in the back yard with a stand, and just came back from camping where I had it suspended between two trees. My kids love to hang out in it too. Really happy with this purchase.
Beautiful and comfy hammock. Couldn't be happier with my purchase.
A great hammock, and terrific customer service. Would buy again from this company!
Received my new hammock. Great shipping and excellent product. Looking forward to relaxing on it this summer.
I have travelled the universe and beyond in my intergalactic napping travel contraption. the things I have seen and the places I have been must be kept confidential however I may share that this unit takes me where I want to go!
great company to deal with, looked after us and very friendly people, we are enjoying our new hammock very much, well built, and looks great in our backyard, and so relaxing, glad we dealt with Hammock Universe, highly recommended!
Easy to use - protects the Hammock nicely - Staff extremely helpful and friendly - Great Job
Exactly what I wanted
I love my hammock :) And it loves me
Buying, the delivery and set up were a breeze
very content :)
Goes up easy. Keeps bugs out. SUPER DUPER customer service. Very well run company.
If it was ever possible to have a laugh while purchasing something online, this is the place to do it. The price was excellent, the delivery of the product was excessively prompt and the quality of the stand was ridiculously high (like, seriously, this thing will never break or wear out - WHO designed it?)...AND the emails that were sent along the way were not only a pleasure to read but were SHARED with others. In summary...a great product, great price, timely and great to deal with...ever thought of running for government?
Hammock and Bamboo stand are great, delivery was surprisingly quick, BUT...The assembly instructions for the bamboo stand are abysmal. No photo or sketch of product (and I was assembling in a wifi-free zone.) 4 parts of the same shape & size and you can't have labeled them with a piece of tape?! One must read through the directions repeatedly then try to decode "bore holes"--- I think they are more accurately called "counter-sunk"-- and "incline"-- a term that can mean up, or down. For heaven's sake! A great product and good service are diminished by an amateurish "instruction" sheet. You can do better.
We LOVE this hammock chair, maybe a little too much. It is so comfortable that not much is getting done in the back yard :)
Love the new hammock and the shipping was great ordered on Sunday received on Tuesday. Very happy
I purchased a hammock while on vacation in Cancun and was previously able to enjoy it hanging between two mature trees but I have since moved from that lovely yard and no longer have big beautiful trees to work with so I set out to find a stand that would do the trick. I found hammock universe in no time and had my little nest delivered and set up within a couple short days of ordering. The customer service has been fantastic and I'm very pleased with my purchase!
Our hammock chair has been greatly enjoyed by our Airbnb guests. We've also enjoyed many morning coffees swinging in the breeze! The hummingbirds love and are attracted to the bright colors to! If I had some feedback for you, I would suggest that you stamp your company logo on the wooden bar so that our guests know where it came from!
Thank you Hammock Universe! Cathy
Great Hammock. Larger than my last hammock and also far more comfortable. Seamless ordering and delivery. Would definitely order from Hammock Universe again. Would love a ride in their mothership!
Great product. Easy to assemble. I've used it everyday since I got it. I also felt the customer service was top notch.
Arrived in good time and in good condition. Works perfectly. The kids love it.
We've only had this hammock three or four days so really to early to assess anything. We can say the fabric is very soft and comfy and it fits our hammock area well. We're glad we bot the hammock cover - it will definitely preserve the hammocks life.
Delivery was prompt, follow up very good, but a little silly.
Super soft, straight out of the included drawstring bag, and the perfect fit for my weirdly laid-out space. I traded my bed for full-time hammock sleeping, and since receiving my (much brighter/more rainbowy "hot colours" than it showed on my screen) hammock I have only slept in my bed a handful of times, and only after losing a round of rock, paper, scissors against a friend who got to sleep in it for the night. Opting to trade my bed for a hammock is the best thing I could have done, not only for my sleep quality, but also for my anxiety. I have not had nightmares since sleeping in my hammock, I am much more comfortable in the heat of the summer with my south-facing windows and all day sun heating my bedroom up, and I don't wake up feeling stiff or sore the way I do after sleeping in a conventional bed. In the winter, I was able to have all of my favourite cozy blankets in the hammock with me and not feel like I was going to burst out of it. Overall, the best hammock for the money. So much so, that I have since convinced friends to take the plunge and order their own!
We absolutely love our hammock stand. Thanks so much for the fabulous customer service also. It's perfect! Great online purchase experience. Thanks again.
So comfy and soft. My happy place. Would purchase again for sure.
I bought a few cheaper ones off different sites and I was very disappointed!
Now I have 3 hammocks but this one from hammock universe is amazing!! The size is awesome and the quality is top notch!
Oh and it only took 2 days to ship
Excellent product and customer service from purchase all the way
Until delivery, many companies could learn something about customer service from you !! Thx
I originally ordered 2 Brazilian hammock chairs with hanging kits
The kits are fine-very sturdy
The chairs were beautiful but on one of the chairs the single knots came loose and the chair with occupant sank quickly to the deck
On the other chair one of the ropes broke but I restrung it and glued the knot
Hammock universe promptly sent 2 new hammocks (Mayan-net chair hammocks
These r much better construction but nevertheless added knots and glued every knot so they will never come loose
They r very comfortable and we feel safe using them
suggest if buying the Brazilian hammock chairs to inspect all the knots before using and double knot and glue them
Thanks hammock universe for extremely good service!
Planning to spend +++++ quality time 'hanging out' in the yard!
Great colours and very comfortable. We love it.
Love my new hammock stand! I've been in it almost everyday since I received it. My dogs and I love it!