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We dislike returns more than you do, so we make sure each one of our products is top-of-the-line exquisite quality. What we dislike even more than returns are companies that don’t stand by their products and don't treat their customers with respect when there happens to be an issue. Rest assured, we’re reasonable people and our goal is to make your HammockUniverse.com experience a great (and relaxing) one. Everyone appreciates a fair and clear return policy, here's ours:
We are proud of the durable materials and quality craftsmanship in all our products and guarantee them from manufacturer defects for a period of 1 year (90 days for commercial use or unless otherwise stated). This is assuming normal use. In the case of a manufacturer defect, we will take care of all costs incurred, including return shipping.
Customer Satisfaction Policy
We strive for total customer satisfaction and want you to be completely happy with your purchase! If you wish to return or exchange a product, please contact us within 30 days of receipt of your order. Products must be returned in new, unused, resalable condition and in their original packaging (with the exception of a return due to a manufacturer defect).
$25.00 CAD $99.97 CAD
You'll be swinging in style from almost any location you desire with one of these colorful Brazillian Hammock Chairs. This chair is great for lounging.... View full product details
$25.00 CAD $99.97 CAD
You may have to start taking relaxation reservations when you obtain a Mayan Style Hammock Chair. These luxurious hanging chairs are guaranteed to be a... View full product details
Sold Out $25.00 CAD $99.97 CAD
This hammock chair is made of all-weather polyester fabric that is both durable and pleasing to the eye. It has a weight capacity of 350... View full product details
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