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We dislike returns more than you do, so we make sure each one of our products is top-of-the-line exquisite quality. What we dislike even more than returns are companies that don’t stand by their products and don't treat their customers with respect when there happens to be an issue. Rest assured, we’re reasonable people and our goal is to make your HammockUniverse.com experience a great (and relaxing) one. Everyone appreciates a fair and clear return policy, here's ours:
We are proud of the durable materials and quality craftsmanship in all our products and guarantee them from manufacturer defects for a period of 1 year (90 days for commercial use or unless otherwise stated). This is assuming normal use. In the case of a manufacturer defect, we will take care of all costs incurred, including return shipping.
Customer Satisfaction Policy
We strive for total customer satisfaction and want you to be completely happy with your purchase! If you wish to return or exchange a product, please contact us within 30 days of receipt of your order. Products must be returned in new, unused, resalable condition and in their original packaging (with the exception of a return due to a manufacturer defect).
$25.00 CAD $269.94 CAD
Get ready to enjoy the ultimate form of comfort and relaxation with this Brazilian Double Hammock with Universal Hammock Stand. Brazilian hammocks are made of... View full product details
$25.00 CAD $309.94 CAD
• Do not be fooled by smaller imitation stands - This stand is truly "Universal" and accommodates all non-spreader bar hammocks • Get the hammock... View full product details
$25.00 CAD $429.96 CAD
If you can't wait to slip off to your quiet spot for a few minutes of relaxation, the Deluxe Quilted Hammock with 3-Beam Stand set... View full product details
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