What are your delivery times?
Usually, you can expect to receive your order(s) between 1-4 business days. Unlike many online merchants, we stock and ship our own products rather than passing orders on to a "middle-man".
How much is shipping?
We offer FREE shipping for all orders over $25 to Canada. Yes, that's FREE shipping on all orders over $25, regardless of the quantity or weight of products.
Where do you ship?
Orders are shipped throughout Canada. All shipments are tracked and fully insured to guarantee delivery.
Which shipping companies are used?
Mostly FedEx. Canada Post and UPS are used on occasion (in areas FedEx does not deliver). At checkout, you will be given the option to select either an express air service, or our standard ground service (free on orders over $35).
Are orders tracked and insured?
Absolutely. Once the product leaves our warehouse, you will be sent a tracking number by email. All shipments are fully insured (we cover the cost of the insurance) and tracked to guarantee delivery.
Do you charge handling fees?