Hi all! Just wanted to say that you are the greatest! I am a massage therapist, so my clients now know that I replaced my bed with a hammock. My sister in California purchased hers from you and today I had two clients that plan to purchase 4 or 5. Three for sons, one for Dad and one for a present. Of course, I let my clients "try it out" (after removing their shoes!)
I only send folks to you. I want to say thank you for revolutionizing my life. I have created my own hammock commentary and have figured out a way to decorate a bedroom for a hammock rather than a bed. Feel free to contact me for my ideas. I want the whole world in hammocks. You are THE BEST!!! Leslie
There is nothing... simply nothing... like laying back in a hammock under the dappled shade of a tree on a warm summers afternoon with a cold drink precariously balanced on the grass beneath and a good book on my lap. Thanks Hammock Universe!
Discorvey Channel's "Survivorman" Les Stroud (www.lesstroud.ca)
I just wanted to take this opportunity to thank you for your wonderful service. I purchased a hammock for my daughter for Xmas and as it was too big for her small backyard it had to be ret'd. I took it to her house in Ottawa to avoid shipping costs from Toronto. You not only took it back after such a lengthy period from the purchase date, you kindly went personally to her home and picked it up. The refund showed up on my visa bill soon thereafter. It is rare to find a company that offers such accommodating and thoughtful service. We are all so thankful for your professional and caring manner. I will tell everyone about the outstanding way that Hammock Universe runs its business.
Mille fois merci....
Laurie Snow, Toronto, Ontario
The quality versus the price makes you the place to buy! I will definitely refer you to family and friends.
Thanks for making this a pleasant shopping experience!
Liliane M., St. Eustache, Quebec
It's been such a pleasure to deal with your company.. at first, when I saw your prices, I thought that something must be off (i.e. quality must be inferior) - but when I received my chair stand & hammock chair combo, I could barely believe it. The heavy-gauge quality is second to none.. your price was great, and to boot, your shipping was free and almost instantaneous.
I will recommend you guys to my friends and family. If all companies were as straightforward as yours, the world would be a better place.
P.S. The chair is so comfortable that I barely get to use it (my husband and kids beat me to it)
Elaine M., Albany, New York
Thank-you so much for the very prompt replacement of my hammock. What a pleasure to deal with a company with such great customer service. I would highly recommend Hammock Universe to anyone looking for a great hammock, quick delivery, and a satisfactory response to concerns.
Dale M. Vancouver, BC.
Hi Hammock Universe, Just got married and wanted a cuddle spot, its going to hang on our balcony! thanks again
Vicki G. Squamish, BC.
Thanks for your help. I can appreciate the difficulty in dealing with a courrier service, particularly at this time of year. We will ensure that someone is home today to sign for the package. Thanks again for your assistance.
What can I say - you worked some serious magic! The order was delivered moments ago! Thank you so much for helping me secure this Christmas gift.
Ellen Nadarajah da Silva Ottawa, ON.
I just wanted to let you know we received the replacement hammock today and we're hoping to go camping this weekend and try it out. Thank you so much for your incredible service
Darlene Holtz Toronto, ON.
Got my order. Love it. Came pretty fast to. Impressed.
For sure, you can use my comments. Thanks for your service. Will definitely recommend you to my friends.
Allyson Ricci Ottawa, ON.
I had ordered a Large Mayan Hammock with hanging ropes from f on July 12 in the hopes of taking it camping on Friday July 14. You sent it out early July 13 and it arrived at my door the morning of July 14. I packed it without opening the parcel and headed out for 9 days. On opening the package at my campsite, my wife was quite pleased to see a wonderfully colourful, easy to hang hammock in the campsite! Thank you for your helpful service and great attempts at hand-delivering it to me. You definitely went beyond the normal service level and deserve to get good traffic to your site with such helpfulness.
Only one problem... my wife likes it soo much I can't get much time on the hammock and so I will have to shop once more (at least) for a home version for me!
Tim Bennett Ottawa, ON.
We scoured the Net for hammock places and there is a ton. So how did we decide to endorse just one place? Easy – we dealt with about 30 different online hammock retailers and wholesalers. We narrowed it down to the best selection, best prices, most instant shipping and the best service – the type of service that one even remembers anymore. We found great sites but often, no responses to our questions, late shipments, wrong shipments, and little support or attention – which is the bane of online shopping. In the end, we found one place that suited all our (and your) needs and had incredibly, hands-on, efficient service. Our choice in best hammock suppliers? Hammock Universe. These folks have the full range of any style hammock you want: with spreader bars or not, hammocks for trees, hammocks with stands, imported hammocks, classic American names and amazing prices. The president of Hammock Universe, Philippe Bourdeau, personally guided us through the hammock jungle (you could do a thesis on hammocks) and in the end; we opted for a deluxe size Mayan hammock in a multi-colored stripe. It took about 6 minutes to assemble the frame (an 11 year old yardman did it) and 7 minutes to reach total serenity, swinging under the trees. If you, or a dad, or anyone hyper/male, or hyper/female complains about not being able to slow down – send them to hammock universe. A hammock is not only quintessentially ‘summer’ it is instant calm – like doing yoga without the yoga (almost). The Mayan hammock cradles and rocks you and an hour can pass in seconds. This is classic Father’s Day gift fare but it is an heirloom item you will want anyway. Hammock Universe has tons of other selections, sizes, as well as hammock chairs, the newest sensation and a great deck edition.
Marcy Goldman Montréal, Quebec
I have been impressed with your follow up and continued marketing efforts, including your holiday card. Plus I really enjoy my hammock chair. You're doing a good job and you're a friendly person. :-)
T. Sadler Alexandria, VA
Delivery time was great.
Stefanie Orkin Solon, OH
Your hammock is wonderful! We are a lazy bunch of folks and leave the hammock on our deck all year round suspended from the stand. I specifically chose the weather-resistant hammock for this reason. Your service was prompt and efficient and extremely convenient. When I purchased previous (now rotted) hammocks, I had to make countless phone calls all over Atlanta to find what I wanted. On one occasion, I traveled 90 minutes one way to a store to buy a hammock pillow! This is nonsense--now I have you to call on. Congratulations on sticking it out as an independent business in the midst of all the big conglomerates. Your kind of service is rare and much appreciated. Keep up the good work!
Gail DuFresne Riverdale, GA
I thought your service was great! Delivery was great too.
Cynthia Winnipeg, MB
Phil My wife was excited and surprised by the hammock. I am happy with the delivery and service so far. It arrived on time for a Christmas gift. I will email you later once it has been tested!!!
Jason Woodlawn, ON
I appreciate your quick response; I will recommend you to my friends.
Matt Calgary, AB
I am writing in response to your email requesting feedback. In general, I was very pleased with the service and products that your company delivered. I hung my hammock under my loft bed in my dorm room, and it serves me very well every day - it is a rare day that I don't get a comment from people passing in front of my door. I was more than pleased with my purchase. I shopped around quite a bit online for my hammock, and your company had more than reasonable prices. In addition, you were the only company that seemed to have exactly the hammock that I needed to fit into my room. Thank you!
Lauren Chaloux Stevensville, MD
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