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Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
We dislike returns more than you do, so we make sure each one of our products is top-of-the-line exquisite quality. What we dislike even more than returns are companies that don’t stand by their products and don't treat their customers with respect when there happens to be an issue. Rest assured, we’re reasonable people and our goal is to make your HammockUniverse.com experience a great (and relaxing) one. Everyone appreciates a fair and clear return policy, here's ours:
We are proud of the durable materials and quality craftsmanship in all our products and guarantee them from manufacturer defects for a period of 1 year (unless otherwise stated). This is assuming normal use. In the case of a manufacturer defect, we will take care of all costs incurred, including return shipping.
Customer Satisfaction Policy
We strive for total customer satisfaction and want you to be completely happy with your purchase! If you wish to return or exchange a product, please contact us within 30 days of receipt of your order. Products must be returned in new, unused, resalable condition and in their original packaging (with the exception of a return due to a manufacturer defect).
The Universal Hammock Stand is an easily assembled stand of remarkable design. No tools are required to put this sturdy, portable stand together. The heavy-duty... View full product details
Having trouble finding the right place to enjoy your hammock chair? Well, you can forget about it with our sturdy Universal Hammock Chair Stand. This... View full product details
Do not be fooled by other imitations of the 3-Beam Hammock Stand. Our Stand is the real thing, accommodating all hammocks. All of our hammocks... View full product details
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